Contacts gets pages, email history and contacts without a phone number
The Contacts list now pages through large customer lists, and each contact's history includes emails.
New
- Pages on the Contacts list. Large contact lists now load one page at a time. Use Previous and Next under the list, and choose 20, 50 or 100 contacts per page. The page you're on is kept in the link, so you can bookmark it or share it.
- Emails in a contact's history. Email conversations now appear in a contact's timeline alongside calls and texts, with an email icon. The Contacts list also shows the email icon when a customer's most recent contact was an email.
Improved
- Contacts are no longer tied to a single phone number. A customer reached only by email now has their own contact, and shows their email address where the phone number would be. If GearVox has neither, the contact shows No phone on file.
- When a customer's details changed after a conversation, that conversation is marked with a small version label such as v2. Hover over it to see that it took place with the contact's earlier details.
- A contact with no conversations yet shows Last contact never instead of a blank date.